Delivery Options

We offer a number of delivery options with our partners Royal Mail and DPD.

Standard Delivery - Free delivery on orders over £30. Just £3.99 otherwise.

Typically delivered in 3 - 5 working days from dispatch.
Delivery is just £3.99 on all orders under £30
Despatch and delivery is between Monday and Friday (excluding public holidays). Order before 2pm during this time and we'll aim to despatch your order the same day
Free standard delivery applies to UK mainland addresses only
£30 is the value of the goods after any promotional deductions. If you return any goods and the residual order value falls below the free delivery threshold then the standard delivery charge shall be applied.

Express Tracked - £6.99

Despatch and delivery is between Monday and Friday (excluding public holidays)
Orders must be placed before 2:00pm Monday to Friday to be despatched on the same day and usually delivered in 1-2 working days. Generally on the next working day but please note this is not a guaranteed service although a high proportion of orders do arrive next day.
UK mainland addresses only. Service unavailable in remote locations such as parts of Scotland and Northern Ireland

Next Working Day - £10.99

Despatch and delivery is between Monday and Friday (excluding public holidays).
Orders must be placed before 2:00pm Monday to Friday to be despatched on the same day and usually delivered the next working day.
UK mainland addresses only. Service unavailable in remote locations such as parts of Scotland and Northern Ireland. Remote locations and Northern Island are typically 2-3 days by courier.
If you wish to have an item couriered on either a same day (where available) or on a guaranteed next day service then please contact us for a choice of options and quotations.

Saturday delivery - £14.99

Orders must be placed before 2:00pm Friday (excluding bank holidays) to be delivered Saturday
Orders placed after 2:00pm will be send for delivery on the next available service (meaning delivery could be Sunday, Monday or Tuesday depending on the order dispatch time)
If you can only accept delivery on a Saturday (and no other days of the week) then please contact us immediately if you have missed the above 2pm deadline and want your order held for the following Saturday rather than sent on the next quickest date.
This is available to UK mainland addresses only and typically is by DPD or the Royal Mail Special Delivery Service. Service is unavailable in remote locations such as parts of Scotland and Northern Ireland.

Please ensure you check your address is correct and include a mobile phone number where possible with you order. This does really help to ensure you receive your order as expected and can be kept up to date with its progress.

Please note that all the above delivery timescales are not guaranteed. We will always aim to dispatch on the service requested and have a very high success rate for delivery when you need the item. However there can be situations outside our control (bad weather, strikes, courier issues etc) that can prevent the order being received when expected. In these cases no refund of shipping charges can be made.

When will you despatch my order

All orders will be shipped as soon as possible.

For the Express Tracked and Next Day Courier delivery option, orders must be placed before 2pm Monday to Friday to be despatched on the same day and delivered in 1 - 2 working days (excludes weekends and public holidays).

For the Standard Delivery option, we'll aim to despatch your order on the same day as long as it's placed before 2pm.

At exceptionally busy times like Christmas or in periods of adverse weather conditions or during industrial action by Royal Mail or others, deliveries may be delayed beyond normal timescales quoted.

Can I track my order?

Yes, for express tracked orders, when we despatch your order we will email you with the tracking details (this email can sometimes go into a junk folder so check there too). Please note that tracking details may not appear on the carrier's website until the parcel has been scanned into their network on the evening of despatch.

If you've set up an account with us then you can log in to check the status and tracking of your order.

Can I use an alternative delivery address?

Yes, when paying by card you can enter your delivery address at the first stage and then enter your billing address where your card is registered to at the payment method stage.

For PayPal or Amazon Pay, we are only able to ship to the registered address that you select from your account. Please note we're unable to ship to click & collect shop addresses that you may have saved in your PayPal or Amazon Pay accounts as we do not offer this service.